Orbit Brokers

How to Choose a Customs Broker

When it comes to shipping your goods, you want to make sure that you are working with the best possible customs broker. While a quick search online will most likely give you a list of Customs Brokers you would work with to get your goods into Canada, in this article we’ve put together a guide to help you choose the best customs broker for your needs.

What does a customs broker do?

A customs broker is a professional who helps businesses import and export goods. They can provide advice on the best ways to get your products into and out of countries, as well as help with the paperwork involved. A customs broker can also help you navigate any potential tax issues that may arise.

When do you need a customs broker?

It can be tricky to know when the time is right. Customs brokers can help you navigate the complex and confusing world of international trade and can ensure that your shipments arrive in compliance with all relevant regulations. However, not all customs brokers are created equal, so it’s important to do your research before choosing one.

Should I do it myself versus hire a customs broker?

When it comes to customs brokerage, there are pros and cons to doing it yourself versus hiring a professional. On the one hand, you can save money by doing it yourself. Customs brokers typically charge a fee for their services, so if you’re handling all the paperwork yourself, you may end up paying less in total.

However, if you’re not familiar with the customs process or don’t have the time to complete all of the paperwork yourself, hiring a professional may be your best option. A customs broker will be able to take care of everything for you and ensure that your shipment arrives without any issues.

What are the benefits of hiring a customs broker?

1) Save Time

2) Avoid unnecessary delays at border crossings or entry ports

3) Reduce risk of fines and penalties

4) Know what documentation is required prior to crossing the border or entry port

5) Help you understand how the rules apply to your situation

6) Provide peace of mind knowing that your documents are being handled by someone who understands customs laws, procedures, and regulations.


How do you choose a customs broker in Canada?

When it comes to customs brokers in Canada, there are a few things to keep in mind. One is that you need someone who has experience working with the Canadian Border Services Agency (CBSA). Secondly, you want someone who is knowledgeable about the import/export process and can provide guidance throughout the process. Finally, it is important to find a broker who has a good reputation and has clients who are satisfied. Here are some steps that will help you narrow your selection.

Step 1: Do Your Research

Before you choose a customs broker, it is important to do your research. Ask around, look at reviews, and consult with friends or family who have dealt with customs brokers in the past. Make sure you are getting a reputable company that has experience and expertise in the shipping industry.

In Canada the Canada Border Services Agency (CBSA) has put together a list of licensed customs brokers that will help you identify licensed customs brokers, provide their contact details and licensed location.

List of licensed customs brokers in Canada

Step 2:Consider Your Needs

When choosing a customs broker, it is important to consider your needs. Do you need help with paperwork? Do you need help finding carriers? Do you need help getting your goods through Customs? The more specific your needs are, the better chance you have of finding a broker that can meet them.


Step 3:Look for A Reputable Company with A Good Track Record

When choosing a customs broker, it is important to look for a reputable company with a good track record. Customs brokers with a good reputation are typically experienced and have dealt with many different types of customs transactions. They will be able to provide you with accurate advice and help you navigate the complex customs process.

Incase you do not have word of month references a good online source for reputation is the Google My Business page ratings. Visit the customs brokers profile and check their reviews, not just their ratings but also what their customers have to say about the services offered.

Step 4:Compare Rates and Services

When choosing a customs broker, it is important to compare rates and services. This will help ensure that you are getting the best deal possible. Some factors to consider when comparing rates include: the type of service provided (e.g., shipping, brokerage, documentation), the number of shipments handled per year, and the broker’s experience. It is also important to evaluate a broker’s customer service skills and reputation.


Step 5: Check the Customs Broker License Location and Confirm if they have a physical office

Its important that the customs broker has physical presence in the location where they are licensed to operate and have a registered office. This will be helpful incase you need to meet the customs broker and work with them to handle issues or problems if they arise.

Step 6: Meet the Brokerage Staff

When choosing a customs broker, it is important to have a conversation with the staff. Customs brokers typically have a team of professionals who can help with every step of the customs process, from filing paperwork to getting your goods through customs. Meet with the staff to get a sense of their experience and expertise in handling international shipments. While it might not be always possible to meet the staff in-person, engaging over a phone call will also help you decide if they are the right fit for your needs.<>/p

Step 7: Offer additional services

It’s always a plus if the customs broker has additional service offerings like freight handling, warehousing, and transportation. This is particularly useful if you also need services to move your goods and store them once they enter Canada. You will have a single point of contact to help you with all your logistics needs and they would also be able to provide you with a packaged deal since it’s all managed inhouse.

While this is not an exhaustive list it will surely help you with your decision-making process. If you do find a good customs broker sharing your feedback online via Google Reviews would sure help others looking for one.

Mini Cart 0

Your cart is empty.