Personal Shipments

Customs clearance can be complex, but with our assistance we’ll help simplify it for you. We’ll ensure your goods remain compliant with Canada Border Services Agency (CBSA) regulations and assist the importer with tariff requirements.

Yes. To track your cargo status in real time, enter your PARS number here.

Permits, restrictions and regulations are applicable to many goods by the CBSA and other government departments. For a list of commonly imported goods that may require permits and/or other certificates, please see here.

In Canada, certain goods cannot be imported.  For a list of prohibited products, please see here.

Yes, the country in which the goods originated from is a requirement for imported goods into Canada.  Please note that this could include where individual parts of the product are from, in addition to where the final product was assembled. For requirements of proof of origin, please see here.

GST is a 5% federal tax imposed on the supply of goods and services that are purchased as well as imported into Canada.  Most goods imported into Canada are subject to the federal GST, which is calculated at the rate of 5% of the duty-paid value of the shipment. This tax must be paid at time of entry and is collected at the border, unless the goods are going directly to a bonded warehouse.  In this case, the GST is collected when the goods leave the warehouse and become eligible for sale in Canada.

A non-resident importer (NRI) is a company or individual who does not reside in Canada but acts as the Importer of Record (IOR) for shipments imported into Canada.  As customs brokers, we may act as their agent and transact business with the Canada Border Services Agency (CBS) on their behalf.

The Harmonized System Tariff Classification Code is a system used for international trade for classifying goods.  A 10-digit number is required by Canada when importing goods into the country.